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主题: [原创] Quality – Japanese Value Story vs. "Made in China" Junk
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作者 [原创] Quality – Japanese Value Story vs. "Made in China" Junk   
抢注G8
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文章标题: [原创] Quality – Japanese Value Story vs. "Made in China" Junk (2059 reads)      时间: 2007-5-11 周五, 03:14   

作者:抢注G8海归茶馆 发贴, 来自【海归网】 http://www.haiguinet.com

Quality – Japanese Value Story vs. "Made in China" Junk

In the 1950’s a lot of Japanese goods begin to show up in America. Americans were cautious in the purchase of foreign goods, especially Japanese. Their caution was warranted, because in the beginning many of the Japanese goods were “junk”. They were not made every well, and were of lower quality. Well, it didn’t take long for the word to get around. So when Americans saw “Made in Japan” they associated it with low quality junk.

Well all of that changed in the 60’s and 70’s when the Japanese discovered what high quality (at a reasonable price) could do for you in a global market. And then the Japanese discovered what high quality even at a not so reasonable price could do for you in that same global market.

Then all of a sudden “Made in Japan” became synonymous with high quality, especially in car, electronics and manufactured goods. This all changed dramatically over the short span of 20 years.

With that background, we go to the story:

An American company needed 1,000 globe water valves, 2” diameter for a construction project. They took bids, evaluate them and decided to award the contract to a Japanese manufacturer. When the American firm wrote the purchase order it listed:

1,000, each, 2” Globe, steel body, water valves.

At the bottom of the purchase order there was a statement that the purchaser would accept 2% defects.

Well some 3 months later, a large box with 1,000 globe, steel body, 2” diameter, water valves was delivered the site. There was a second, much smaller box with 20 globe, 2” diameter, steel body, water valves that were defective. Letter from the Japanese valve manufacturer accompanied the delivery. It was address to the American Company and said:

Dear Sir,

It is our pleasure to deliver to you the 1,000 water valves you purchased. We have also delivered to you the 20 defective water valves you specified. We are not sure why you ordered the 2% defective valves as we are used to manufacturing with zero defects. In fact it was very costly to us to make there 20 defective valves.

Thank you very much for your business.

So what we have here is a lesson in quality form the original low quality country to mighty America who use prided herself as a high quality country.

It is funny how Japan started with low quality and rose to high quality. The US started with high quality (relatively) and then fell and has only recently risen again.

In Today’s world, I have to associate “Made in China” with low quality junk. From the cheap but junky goods in Walmart, to poison pet food and toxic medicines which killed pets in the US and people in Panama, it is very, very hard for me to buy “Made in Japan”. Should I have any alternatives, I won’t buy “Made in China”. Not only do I not trust the quality, but also I am so irritated by the fact that I feel I am cheated by those people made the junky goods. Emotionally, I don’t want to face the situations any more. I don’t want to spend any money in any “Made in China”, and make me mad because of the poor quality. In realty, a lot of times, we don’t have choice. “Made in China” are all over the place.

Here are some examples:

1. At Walmart, a full set of stainless steel kitchen knives: “Made in USA” costs $ 15 to 30, while “Made in China” costs $4.99 with a small plastic chopping board. Since I just need them for temporary purpose, I bought “Made in China”. Then, only a week later, I found rusty stains on the surface of some of the knives. Well, because I did have any high expectation of such a cheap price, I don’t even want to complain but simply throw them away.
2. 100% cotton socks for kids: I hadn’t had any problems with the sports and casual socks until recently I found my son’s socks broken every other week average. It turned out to be “Made in China”.
3. Two week ago, I bought an 18” bicycle for my son, but a week ago, I found the front tire completely flattened. Obviously the tube was broken. I took the bike back to Walmart and got it fixed, wasted my two trips back and forth!
4. Last weekend, I found some crawfish tails and boiled whole crawfish at a grocery store, and was about to buy some. After I saw the “Product of China”, oops, I wouldn’t dare to buy any more.
5. Six months ago, again for temporary purpose only, I bought a “Made in China” LCD TV, 4 months later, all of sudden, it stopped working. I called the American distributor, and was asked to mail it back for replacement. Two weeks after, I received the new replacement TV of the same kind.

Can Chinese manufacturers learn the lessons Japanese counterparts learned before? Do Chinese manufacturers have any weapons other than dirt cheap price?

The dirt cheap price makes the Nation cheap! The junky goods make the Nation junky!












 





作者:抢注G8海归茶馆 发贴, 来自【海归网】 http://www.haiguinet.com









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